Professional Experience

Recent Roles

2022 - Present

Freelance PM / Business Strategist

Experienced in leading end-to-end project delivery with a focus on strategic planning, Agile methodology, and cross-functional team coordination. Skilled in monitoring and controlling project timelines, budgets, and resources to ensure successful outcomes. Proven track record in optimising workflows, managing vendor relations, and enhancing client engagement. Adept at driving digital transformation initiatives and implementing process improvements for maximum efficiency and client satisfaction.

2020-2022

Private Medical Secretary

Provided executive support in two Harley Street medical practices, managing complex scheduling across multiple hospitals and systems. Facilitated patient care through diary management, medical transcription, procedure booking, and managing patient accounts, including invoicing and insurance payment reconciliation. Enhanced patient satisfaction by optimising processes and coordinating with clinical teams to reduce scheduling conflicts.

2018-2019

Talent Manager

Supported senior consultants in the City of London specialising in B2B recruitment. Sourced skilled professionals using Boolean searches across job boards, wrote copy for ads, utilised HubSpot for company mailers, Salesforce for CRM, and assisted at company events to enhance candidate engagement.

Skills
& Expertise